faq
Why don't you use instagram or facebook?
If you visit our facebook or instagram page, you'll notice they're more or less blank. In an attempt to reconnect with those around us and form more purposeful relationships, we don't use social media, aside from the minimum required for Shopify's purposes.
If you'd like to, we do still encourage you to share photos of your Aethos products on your own social media accounts, @aethosoils.
What are essential oils?
Essential oils are the concentrated extracts of plants, containing various compounds including terpenes, flavonoids, fatty acids and more.
Why do you carry fewer oils compared to other companies?
We take a science-based and sustainable approach to the oils we choose to stock. All the oils we supply have been studied in peer-reviewed scientific journals to demonstrate their potential effectiveness. We also only stock oils from trusted suppliers and farms. We're constantly working on expanding our offerings with that standard in mind, and if there's a particular oil you want to see, get in touch and let us know!
Why do you only stock 20ml bottles?
We are constantly trying to make our business as sustainable as possible and reduce waste. It's unlikely you won't finish a 20ml bottle well before the oils start to lose potency. 20ml bottles are 2x and 4x more sustainable than 10ml and 5ml bottles.
Why aren't your oils organic?
Simply put, we weren't able to source organic oils that met our standards of scent/aroma and chemical profile standards.
Can I use Aethos Oils on my skin and hair?
Yes - but we always recommend you properly dilute essential oils before use, ideally below a 4% dilution.
How do I use your oils with a diffuser?
We recommend using ~3-5 drops of oil per 100ml of water in most diffusers.
Are your essential oils safe around pets?
We suggest speaking with your veterinarian before use around or on pets, as many oils can produce adverse reactions in pets.
Can I ingest essential oils?
We do not ever suggest or promote any internal use of essential oils.
What is your return per exchange policy?
Due to the nature of our products, we do not offer any returns or exchanges and thus all sales are final. This is mainly in an effort to reduce our impact on the environment by reducing the amount of carbon used to transport oils. If you're unhappy with your order for whatever reason, send us an email (info[at]aethos-oils.com) and we'll do our best to make it right.